Fees/Charges

Tenants Costs explained….One Pound Coins Stacked in Three Piles — Stock Photo

So as to be transparent, and to make sure that you can make an informed choice, please find below a summary of tenants costs that you may incur  before and throughout your tenancy.

  • Administration Fee: –   £162 inclusive of VAT per person; one fee if married couple (we reserve the right to ask for proof of marriage).  Once this is received along with your application form and identifications we will take the property off the market and begin the referencing process. Once the referencing process has commenced, this fee is non-refundable.
  • Rent is due in advance as per the tenancy agreement. If you want to change the date you pay the rent then the apportioned rent must be paid to ensure that your payments remain in advance.
  • The deposit monies paid are protected with The Deposit Protection Service (DPS) as per legislation. (This applies to individuals only – Company Let deposits are not required to be protected in the scheme however Stuarts Property Services Ltd are members of NALS, SAFEagent and The Property Ombudsman of which strict client accounting rules apply and are adhered to).  Please make sure you keep any paperwork from them in a safe place for the end of your tenancy.
  • We will write to you when you are nearing the end of your initial fixed period to enquire if you wish to renew the tenancy. There are three options.
  1.  Give one months’ notice to quit in writing.  
  2. Continue the tenancy on a periodic (month to month) basis, giving you the flexibility to move on if you so wish (one months’ notice in writing required). Should the landlord wish to gain possession back, they must give two months’ notice in writing.                   
  3.  With Landlord permission, renew the tenancy agreement for a further fixed term (giving the security of knowing you are in the property for another 6 or 12 months fixed term). If this option is chosen, Stuarts Property Services Ltd charges an administration fee of £42.00 inclusive of VAT to cover their administration costs and issuing you with a new tenancy agreement.                         
  • There is an annual rental increase of approx. 3%. (The calculation is rounded up or down to the nearest £5.00.) We, or your landlord if let only, will write to you near the anniversary date of your tenancy.
  • Replacement of lost or mislaid tenancy agreements will incur a fee of £30.00 inclusive of VAT.
  • Out of office call out if locked out will incur a fee of £36.00 inclusive of VAT.
  • Mid -tenancy changes to the current tenancy agreement will incur a fee of £42.00 inclusive of VAT
  • Payments can be made via telephone or in the office. Debit cards are free of charge however credit card payments will incur 2% fee to cover our administration charges.
  • We do not charge for supplying a reference to another agent once you have decided to move on but we do charge a fee of £30.00 inclusive of VAT for any mortgage reference requests. This is payable by the tenant in advance of the request being completed.
  • Late rent is not tolerated. We will chase late rent once free of charge but will apply an administration fee of £18.00 inclusive of VAT for each subsequent chase whether by telephone, email, text or letter.
  • If you require Early Release from your fixed term tenancy, and ONLY with landlord permission in writing, you will be expected to pay the landlords re-advertising letting fee, any other costs that the landlord will incur as a result of your early release,  and rent up to the occupation date of new tenants as well as your liability to the utility companies – full early release procedures can be obtained if you wish to exercise this procedure and early release is only with landlord permission and subject to conditions of release.

 *** All prices shown are inclusive of VAT currently calculated at 20% and are correct as of 01 January 2016 but may be subject to change in the future. ***


  • Colin Hayes
    Colin Hayes
    10:58 21 Jun 17
    The property was let to the other viewer on the day, they acted quickly and had secured it during the viewing, all applicants are informed it sadly is a first comer first served basis. This is a very fast moving market and sadly sometimes this happens.
    Joy Sadeghiani
    Joy Sadeghiani
    13:46 06 Mar 17
    What a fabulous letting agent Stuarts are. Their attention to detail in fantastic. Everything you need to know is clearly explained on the website. Their customer service is second to none and they are always happy to answer any queries a potential tenant may have. I would highly recommend using this letting agent.
    kati pasztor
    kati pasztor
    16:20 07 Mar 17
    I have been with the company with over 7 years. I would highly recommend them to anyone who is after a secure and well looked after rental. Claire, Margaret and Colin are not only helpful but genuinely lovely people. Anytime I have a request they sort things out for me straight away. I feel safe and trusted in the properly I live in and if I would ever have to move, i'd definitely stick with Stuarts to find me a new home.
    Sue Jelks
    Sue Jelks
    13:35 06 Apr 17
    First class service provided, personally tailored to suit each client. As a professional accountant and tax advisor such excellent service is always appreciated especially to enable up to date planning with clients.
    Gemma Cullum
    Gemma Cullum
    15:45 14 Feb 17
    We have recently completed work for Stuarts Property Services at one of their tenanted properties. I would like to say a huge thank you for the work you have offered to us recently and what a great company you are to work for. All the best for the future and we look forward to continuing our good working relationship.
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