Report a Repair

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 *** IF OUTSIDE OFFICE HOURS AND IF YOU SMELL GAS, RING NATIONAL GRID
iMMEDIATELY: 0800 111 999 ***

  • If your repair is an emergency*, Please view our Emergency Contact Details for assistance
  • Stuarts Property Services will try to respond to your repair as quickly as possible. Please be advised that many landlords request that we gain permission from them in the first instance which can cause a slight delay.
  • If you pay your rent directly to your landlord, then you should report the repair directly to them. You will have been issued landlords contact details at your move in.
  • Minor repairs such as light bulbs replacement etc. are the responsibility of the the tenant. For further information click here.
  • Common reporting of no heat is often due to low pressure on the boiler which can be topped up easily by following manufacturer’s instructions which can be downloaded from the internet. Should the contractor find this fault, you will be charged accordingly.
  • *If you are tenant, you may be charged if the call out is not deemed an emergency by our contractors (the contractor will advise over the telephone wherever possible).

‘Report a General Repair’

  • This field is for validation purposes and should be left unchanged.

  • Stuarts Property Services
    Reviewed from Google

    4.9 out of 5 stars

    S Agaoglu
    S Agaoglu

    5 out of 5 stars

    posted 4 months ago

    Stuarts offer the most efficient service I have experienced by far, but with an added personal touch. They are a close team and this produces excellent results in terms of clear communication and process. They are also just warm and kind individuals who go out of their way to make your life easier. I'll always be grateful for them taking the stress out of my move. I would never go anywhere else!

    Peter Wooldridge
    Peter Wooldridge

    5 out of 5 stars

    posted 1 month ago

    We lived in a property let by Stuarts for just over two years and there were absolutely no negative experiences with them at all. we had an issue with a shower that was dealt with extremely quickly and the communication between the time we reported the fault and the time it was fixed was outstanding.
    Stuarts delt with any quiries we had very quickly and were quick to reply to any emails that we sent them. As first time renters we had plenty of questions and no matter how small they were always answered in a polite and friendly manner. From start to finish they were great.

    Syed Hassan
    Syed Hassan

    5 out of 5 stars

    posted 4 months ago

    We moved to U.K in 2015 and it was our first rented property. The whole process was carried out in friendly and smooth way. We rented the property for more than 2 yrs and we were facilitated and dealt in very effective, efficient and professional way. Unfortunately land lord decided to sale the property so we have to find a new place. The move out process is as smooth and clearly communicated as the move in was. We would certainly recommend Stuart properties and would love to seek their assistance in future. Special thanks to Colin and his team who were always there for us. Warm personal regards from our family!