Report a Repair

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 *** IF OUTSIDE OFFICE HOURS AND IF YOU SMELL GAS, RING NATIONAL GRID
iMMEDIATELY: 0800 111 999 ***

  • If your repair is an emergency*, Please view our Emergency Contact Details for assistance
  • Stuarts Property Services will try to respond to your repair as quickly as possible. Please be advised that many landlords request that we gain permission from them in the first instance which can cause a slight delay.
  • If you pay your rent directly to your landlord, then you should report the repair directly to them. You will have been issued landlords contact details at your move in.
  • Minor repairs such as light bulbs replacement etc. are the responsibility of the the tenant. For further information click here.
  • Common reporting of no heat is often due to low pressure on the boiler which can be topped up easily by following manufacturer’s instructions which can be downloaded from the internet. Should the contractor find this fault, you will be charged accordingly.
  • *If you are tenant, you may be charged if the call out is not deemed an emergency by our contractors (the contractor will advise over the telephone wherever possible).

‘Report a General Repair’

  • This field is for validation purposes and should be left unchanged.

  • Stuarts Property Services
    Reviewed from Google

    4.8 out of 5 stars

    Terry M
    Terry M

    5 out of 5 stars

    posted 2 months ago

    I've rented through Stuart's for 5 1/2 years and Colin and the team have always been friendly and helpful. Any maintenance required was dealt with quickly and efficiently and I was always kept informed if anyone needed access when I was away from the flat.

    I have recently left the flat which has been my home for the past 5 1/2 years and the leaving process was hassle free and simple and my deposit returned without delay.

    Thanks to everyone at Stuarts for making my rental a pleasant and enjoyable one.

    Carmel Waugh
    Carmel Waugh

    5 out of 5 stars

    posted 1 month ago

    We have rented through Stuarts Property Services for over 7 years and can’t fault the service. Repairs and enquiries are dealt with very swiftly and hassle free. Communication is excellent with particular thanks to Margaret who is very professional and responds to enquiries in a timely manner. Thanks again Margaret.

    Would highly recommend, not one issue in 7 years which speaks for itself.

    Katie Davies
    Katie Davies

    5 out of 5 stars

    posted 2 months ago

    Stuarts property services are an excellent company. Their customer service delivery is exceptional. All of the staff are friendly and professional and are clearly passionate in what they do. I cannot rate this organisation highly enough!!