Report a Repair

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 *** IF OUTSIDE OFFICE HOURS AND IF YOU SMELL GAS, RING NATIONAL GRID
iMMEDIATELY: 0800 111 999 ***

  • If your repair is an emergency*, Please view our Emergency Contact Details for assistance
  • Stuarts Property Services will try to respond to your repair as quickly as possible. Please be advised that many landlords request that we gain permission from them in the first instance which can cause a slight delay.
  • If you pay your rent directly to your landlord, then you should report the repair directly to them. You will have been issued landlords contact details at your move in.
  • Minor repairs such as light bulbs replacement etc. are the responsibility of the the tenant. For further information click here.
  • Common reporting of no heat is often due to low pressure on the boiler which can be topped up easily by following manufacturer’s instructions which can be downloaded from the internet. Should the contractor find this fault, you will be charged accordingly.
  • *If you are tenant, you may be charged if the call out is not deemed an emergency by our contractors (the contractor will advise over the telephone wherever possible).

‘Report a General Repair’

  • This field is for validation purposes and should be left unchanged.

  • Colin Hayes
    Colin Hayes
    10:58 21 Jun 17
    The property was let to the other viewer on the day, they acted quickly and had secured it during the viewing, all applicants are informed it sadly is a first comer first served basis. This is a very fast moving market and sadly sometimes this happens.
    Joy Sadeghiani
    Joy Sadeghiani
    13:46 06 Mar 17
    What a fabulous letting agent Stuarts are. Their attention to detail in fantastic. Everything you need to know is clearly explained on the website. Their customer service is second to none and they are always happy to answer any queries a potential tenant may have. I would highly recommend using this letting agent.
    kati pasztor
    kati pasztor
    16:20 07 Mar 17
    I have been with the company with over 7 years. I would highly recommend them to anyone who is after a secure and well looked after rental. Claire, Margaret and Colin are not only helpful but genuinely lovely people. Anytime I have a request they sort things out for me straight away. I feel safe and trusted in the properly I live in and if I would ever have to move, i'd definitely stick with Stuarts to find me a new home.
    Sue Jelks
    Sue Jelks
    13:35 06 Apr 17
    First class service provided, personally tailored to suit each client. As a professional accountant and tax advisor such excellent service is always appreciated especially to enable up to date planning with clients.
    Gemma Cullum
    Gemma Cullum
    15:45 14 Feb 17
    We have recently completed work for Stuarts Property Services at one of their tenanted properties. I would like to say a huge thank you for the work you have offered to us recently and what a great company you are to work for. All the best for the future and we look forward to continuing our good working relationship.
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