News Article

Safe Agent Week

Safe Agent Week 6th-10th June 2016

We are supporting Safe Agent week – What is it?

It’s a legal requirement

From 27 May 2015, under the requirements set out in the Consumer Rights Act, it became compulsory for all agents to display in their offices and on their websites whether or not they are part of a Client Money Protection Scheme.

By choosing to register with the SAFEagent campaign we are associating with other likeminded agents who want to offer consumers the financial protection they deserve as well as peace of mind through knowing that their money is protected through a  CMP scheme.

 

Landlords and tenants….

SAFE (SAFE Agent Fully Endorsed) is a mark which denotes that your lettings and management agent is part of a Client Money Protection Scheme which will protect your money in the event that anything should happen to it.

Landlords and tenants often make decisions based on cost but it is important to ensure you ask your agent for details of the organisation they are regulated by and whether or not they are covered by a Client Money Protection Scheme. All agents who are part of ARLA/NAEA, the Law Society, NALS, RICS and UKALA maintain and operate separate designated client accounts where your money is held completely separate from the operating funds of the firm. Ask your agent if they are part of a CMP scheme or not. They must display this information in their office and on their website.

  Important Note…

Client Money Protection (CMP) is separate to statutory deposit protection. As a tenant it is important that you find out from your agent where your deposit is protected if they are dealing with this. You should then verify with the relevant deposit scheme that the deposit is protected properly. If the landlord is handling the deposit protection be sure you find out this information from your landlord.

For more information on deposit protection please visit:
www.gov.uk.

You will also find the Government’s How to Rent guide a helpful document if you are renting click here


  • Stuarts Property Services
    Reviewed from Google

    4.8 out of 5 stars

    Terry M
    Terry M

    5 out of 5 stars

    posted 2 months ago

    I've rented through Stuart's for 5 1/2 years and Colin and the team have always been friendly and helpful. Any maintenance required was dealt with quickly and efficiently and I was always kept informed if anyone needed access when I was away from the flat.

    I have recently left the flat which has been my home for the past 5 1/2 years and the leaving process was hassle free and simple and my deposit returned without delay.

    Thanks to everyone at Stuarts for making my rental a pleasant and enjoyable one.

    Carmel Waugh
    Carmel Waugh

    5 out of 5 stars

    posted 1 month ago

    We have rented through Stuarts Property Services for over 7 years and can’t fault the service. Repairs and enquiries are dealt with very swiftly and hassle free. Communication is excellent with particular thanks to Margaret who is very professional and responds to enquiries in a timely manner. Thanks again Margaret.

    Would highly recommend, not one issue in 7 years which speaks for itself.

    Katie Davies
    Katie Davies

    5 out of 5 stars

    posted 2 months ago

    Stuarts property services are an excellent company. Their customer service delivery is exceptional. All of the staff are friendly and professional and are clearly passionate in what they do. I cannot rate this organisation highly enough!!