News Article

Safe Agent Week

Safe Agent Week 6th-10th June 2016

We are supporting Safe Agent week – What is it?

It’s a legal requirement

From 27 May 2015, under the requirements set out in the Consumer Rights Act, it became compulsory for all agents to display in their offices and on their websites whether or not they are part of a Client Money Protection Scheme.

By choosing to register with the SAFEagent campaign we are associating with other likeminded agents who want to offer consumers the financial protection they deserve as well as peace of mind through knowing that their money is protected through a  CMP scheme.

 

Landlords and tenants….

SAFE (SAFE Agent Fully Endorsed) is a mark which denotes that your lettings and management agent is part of a Client Money Protection Scheme which will protect your money in the event that anything should happen to it.

Landlords and tenants often make decisions based on cost but it is important to ensure you ask your agent for details of the organisation they are regulated by and whether or not they are covered by a Client Money Protection Scheme. All agents who are part of ARLA/NAEA, the Law Society, NALS, RICS and UKALA maintain and operate separate designated client accounts where your money is held completely separate from the operating funds of the firm. Ask your agent if they are part of a CMP scheme or not. They must display this information in their office and on their website.

  Important Note…

Client Money Protection (CMP) is separate to statutory deposit protection. As a tenant it is important that you find out from your agent where your deposit is protected if they are dealing with this. You should then verify with the relevant deposit scheme that the deposit is protected properly. If the landlord is handling the deposit protection be sure you find out this information from your landlord.

For more information on deposit protection please visit:
www.gov.uk.

You will also find the Government’s How to Rent guide a helpful document if you are renting click here


  • Colin Hayes
    Colin Hayes
    10:58 21 Jun 17
    The property was let to the other viewer on the day, they acted quickly and had secured it during the viewing, all applicants are informed it sadly is a first comer first served basis. This is a very fast moving market and sadly sometimes this happens.
    Joy Sadeghiani
    Joy Sadeghiani
    13:46 06 Mar 17
    What a fabulous letting agent Stuarts are. Their attention to detail in fantastic. Everything you need to know is clearly explained on the website. Their customer service is second to none and they are always happy to answer any queries a potential tenant may have. I would highly recommend using this letting agent.
    kati pasztor
    kati pasztor
    16:20 07 Mar 17
    I have been with the company with over 7 years. I would highly recommend them to anyone who is after a secure and well looked after rental. Claire, Margaret and Colin are not only helpful but genuinely lovely people. Anytime I have a request they sort things out for me straight away. I feel safe and trusted in the properly I live in and if I would ever have to move, i'd definitely stick with Stuarts to find me a new home.
    Sue Jelks
    Sue Jelks
    13:35 06 Apr 17
    First class service provided, personally tailored to suit each client. As a professional accountant and tax advisor such excellent service is always appreciated especially to enable up to date planning with clients.
    Gemma Cullum
    Gemma Cullum
    15:45 14 Feb 17
    We have recently completed work for Stuarts Property Services at one of their tenanted properties. I would like to say a huge thank you for the work you have offered to us recently and what a great company you are to work for. All the best for the future and we look forward to continuing our good working relationship.
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