Tenants

Tenants rights

Although our company was established in 1908, we are not old fashioned. We invest in modern technology and always strive to improve our systems. We are dedicated to providing each and every tenant with exceptional service that exceeds their expectations. We are proud members of NALS, SAFEagent and The Property Ombudsman which all demand high levels of service and standards.

Your deposit is safe – All deposits are registered with The Deposit Protection Service and no-one can touch your deposit monies without your consent in accordance with current legislations

As a letting agent not an estate agent, we focus 100% on managing properties and are able to boast that many of our landlords have been with us for 25+ years which is a clear indicator that we manage their properties properly for them and keep tenants happy.

Our maintenance department makes sure that property repairs are dealt with quickly and efficiently and we have regular contractors who are trustworthy and reliable, particularly in emergencies. We have designed our website so that you can report repairs online for your convenience.

We focus 100% to lettings and property management and you only have to read our reviews to get a taste of the service level that we offer to our clients.

Our slogan WHY COMPROMISE? STUARTS SPECIALISE! depicts the very essence of what Stuarts Property Services is about – we value our clients and we value their property.



  • Terry M
    Terry M

    5 out of 5 stars

    posted 2 weeks ago

    I've rented through Stuart's for 5 1/2 years and Colin and the team have always been friendly and helpful. Any maintenance required was dealt with quickly and efficiently and I was always kept informed if anyone needed access when I was away from the flat.

    I have recently left the flat which has been my home for the past 5 1/2 years and the leaving process was hassle free and simple and my deposit returned without delay.

    Thanks to everyone at Stuarts for making my rental a pleasant and enjoyable one.

    Katie Davies
    Katie Davies

    5 out of 5 stars

    posted 2 weeks ago

    Stuarts property services are an excellent company. Their customer service delivery is exceptional. All of the staff are friendly and professional and are clearly passionate in what they do. I cannot rate this organisation highly enough!!

    Alice Brooks
    Alice Brooks

    5 out of 5 stars

    posted 1 week ago

    Just moved into a property let by Stuarts and they have been so helpful. Excellent service and Clare was willing to go the extra mile to make our move easier.