Emergency Contact Details

OUT OF HOURS EMERGENCY ONLY –CHRISTMAS PERIOD COVER PLEASE READ CAREFULLY 

EMERGENCY CONTACT: If you have an EMERGENCY* repair outside of these hours:

Usual offices hours 9am – 5.30pm Monday to Friday and 9am – 12 noon Saturdays  – SEE BELOW FOR CHRISTMAS OPENING TIMES

 

IF YOU SMELL GAS, RING NATIONAL GRID IMMEDIATELY: 0800 111 999 

emergency contact telephone

*** You should inform Stuarts Property Services Ltd as soon as offices are open, to report the incident.***

If you have a water leak – it is advisable to turn off the water via the stop tap to minimise damage to the property

CHRISTMAS PERIOD OPENING TIMES:-  

SAT 22nd Dec – CLOSED

SUN 23nd Dec – CLOSED

MON 24th Dec – Open 9am to 12 noon only

TUE 25th DEC – CLOSED

WED 26th Dec – CLOSED

THU 27th Dec – Open 10am to 12 noon only

FRI 28th Dec – Open 10am to 12 noon only

SAT 29th Dec – Open 9am to 12 noon only

SUN 30th Dec – CLOSED

MON 31st Dec – Open 10am to 12 noon only

TUE 1st Jan – CLOSED

WED 2nd January – Normal office hours resume; 9am to 5.30pm

CHRISTMAS PERIOD COVER PLEASE READ CAREFULLY

We have regular contractors that will cover EMERGENCIES over closed periods – *If you are tenant, you will be charged if the call out is not deemed an emergency by our contractors (the contractor will advise over the telephone wherever possible).

Common reports:- 

**   NO HEAT -This is often due to low pressure on the boiler which can be topped up easily by following manufacturer’s instructions which can be downloaded from the internet

**   NO ELECTRIC – This is often an appliance that has caused your fuse box to cut off for safety – think about what you were doing when the electric went off and unplug that appliance (could be a bulb),  Go to the fuse board and ensure all switches are on and reset by turning main switch on RCD Consumer unit off then on again.  Also check with Electricity Northwest to see if there is an area outage – https://www.enwl.co.uk/ 

PLEASE NOTE:  Should the contractor find these faults only you will be charged their call out fee of £100+vat (£120 total)

PLUMBER:

K Stringer Plumbing and Heating: 07771 887373
John Hayes Plumbing: 07712 873613

ELECTRICIAN:

MEC Electrical: 07927 725462

Please note that these contractors are third party contractors and not employed by Stuarts Property Services Ltd. We can therefore accept no liability for their response time or availability.  Their details noted above are so as to try to assist you out of hours.