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What is a Gas Safety Certificate?

A gas safety certificate is a form showing gas safety information to show that your gas appliances are working safely.  These checks are to be done yearly by a Gas Safe engineer.  

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What is an Energy Performance Certificate?

Otherwise referred to as an EPC, the certificate gives a property an energy efficiency rating from A (most efficient) to G (least efficient) and is valid for 10 years.  It is a requirement to have an EPC before marketing the property and shows where the property could be more energy efficient but also advises tenants…

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I’ve lost my keys/I’m locked out…

Your landlord/agent will have a spare set of keys. In the first instance try ringing them to gain access. This may incur a call out charge.  If you have lost the keys, then for security reasons you will need to consider replacing the lock at your expense and you must make sure that your landlord/agent…

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Is an Inventory necessary?

Yes – If the tenants dispute the proposed deduction from their deposit then it is a landlord’s responsibility to submit evidence to the arbitration services of DPS as to the condition of the property at move in and and move out. It is strongly recommended to make sure you have an inventory in place.

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What is ‘Right to Rent’?

Right to rent simply means that the occupier has a right to rent a property in the UK. Anyone without it is disqualified from renting. This can be broken down into two different groups, permanent and time limited rights to rent. Each has different requirements. The landlord would normally be responsible for these checks but they…

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Managing a property myself or with an agent?

This is a personal choice and depends on your level of knowledge, experience and time available.  In a genuine survey conducted by Stuarts Property Services Ltd to tenants after their move in date, we can report these statistics which may be of guidance to you:- Ideally, how would you prefer a property to be managed?…

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I want to sell my property…

As we focus 100% on lettings, we do not sell property however, you may want to think about informing us first so that we can advise on where your current tenancy stands and what requirements are necessary to gain vacant possession.  We often receive enquiries from our current landlords that wish to extend their portfolio….

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What is a fixed term tenancy?

A fixed term tenancy is the period in which you have initial signed the tenancy agreement, or renewed the agreement for.  This is usually a period of six months or twelve months and it is important to understand that you are ‘fixed’ for this period and must pay rent and bills for the whole period.

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What is a periodic tenancy?

A periodic tenancy, sometimes known as ‘month to month’ tenancy is when you are out of your ‘fixed’ term agreement but continue at the property on a month to month basis.  This form of tenancy gives you the flexibility to not ‘fix in’ for a duration of time as you just have to give one…

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Who pays the service charge/ground rent?

The landlord of the property should pay the service charges and any ground rent charges if applicable.  It is important to make sure tenants are aware that if documents relating to these charges are sent to the property in error, then it is important to pass them to the landlord/agent at the earliest convenience.

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