Report a Repair

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 *** IF OUTSIDE OFFICE HOURS AND IF YOU SMELL GAS, RING NATIONAL GRID
iMMEDIATELY: 0800 111 999 ***

  • If your repair is an emergency*, Please view our Emergency Contact Details for assistance
  • Stuarts Property Services will try to respond to your repair as quickly as possible. Please be advised that many landlords request that we gain permission from them in the first instance which can cause a slight delay.
  • If you pay your rent directly to your landlord, then you should report the repair directly to them. You will have been issued landlords contact details at your move in.
  • Minor repairs such as light bulbs replacement etc. are the responsibility of the the tenant. For further information click here.
  • Common reporting of no heat is often due to low pressure on the boiler which can be topped up easily by following manufacturer’s instructions which can be downloaded from the internet. Should the contractor find this fault, you will be charged accordingly.
  • *If you are tenant, you may be charged if the call out is not deemed an emergency by our contractors (the contractor will advise over the telephone wherever possible).

‘Report a General Repair’

  • This field is for validation purposes and should be left unchanged.

  • Stuarts Property Services
    Reviewed from Google

    4.9 out of 5 stars

    Warren Bank
    Warren Bank

    5 out of 5 stars

    posted 1 week ago

    I was very impressed with the friendly yet highly professional service received from all members of the Stuarts team from the moment I first arranged to view the property until I collected the keys not long afterwards. The entire process was smoothly run and could not be faulted. Highly recommended!

    KT KThulu
    KT KThulu

    5 out of 5 stars

    posted 1 month ago

    Great company, after a nightmare with a previous letting agents they are a breath of fresh air. Great at keeping in touch through the entire process and have even sorted some repairs since we moved in. They communicate well with the landlord and everything went smoothly and quickly with the move. Very happy customer!

    sam sam
    sam sam

    5 out of 5 stars

    posted 1 month ago

    Couldn’t ask for a better service! Moving in process was quick and easy, all the staff are lovely and there have been no problems getting in contact with the office by phone. Will definitely recommend to family/friends