Landlords Reviews

Ideally, how would you prefer a property to be managed?

Answer Choices Responses
Managed by an agent 77.22% 
Managed by the landlord directly 22.78% 

I've been renting from Stuart's for almost 10 years now. They are a great company to rent from, quick to respond to anything that needs doing and keep you up to date with any change in regulations that may require you to do certain things periodically. Their inspections probably vary with each landlord package but they are done in a friendly, professional way. There is no intrusion as a tenant and you really do feel as though you are completely trusted with someone else's home which isn't always the case with other agencies. I haven't had to report many things but when I have, there has been a workman round within a couple of days after contacting me first to arrange a suitable time. Staci Langley - All Agents Reviews Feb 2018

Stuarts have been handling my property for over 10 years - No worries for me! Sanjay Shah-  Google Reviews- February 2018 

STUART’S PROPERTY SERVICES - REVIEW Stuarts have been the agents for letting my son’s house in Bramhall, Cheshire for about 24 years. I have found them to always be very professional and helpful. During the years there have been several changes of tenants, which has always gone smoothly with full checks made to ensure the property is well looked after and rent paid. When any maintenance issues arise, I am kept informed and, if required, Stuarts have professionally qualified people who can carry out repairs, decorating etc. In addition, I am kept informed of any legislative changes with which I need to comply, such as electrical, gas or water checks, plus changes in landlord/tenant relationships. The fees are very reasonable, and I receive monthly statements plus an annual statement, if required, for tax purposes. I have no hesitation in recommending Stuarts to be your letting agent. All the staff are friendly and nothing is too much trouble. They know their business and concentrate on providing their clients and tenants with an excellent service. Carol Lockhart  Landlord Review 23rd February 2018

I am a new tenant of stuartshomes and have been impressed with the friendly, helpful and professional service provided by the whole team. From the initial enquiry and supporting with the application procedure to moving into the property Stuartshomes have been very efficient. Thank you. Pat G AllAgents Reviews- February 2018 

Stuart's are very good for offering practical advice if any problems arise with your tenants, irrespectively of whether they are fully managing your property or not. This can provide reassurance and comfort. Peers AllAgents Reviews- March 2018 

Professional and warm touch to property letting services, and I could not be more grateful for the level of service that I have received. So hassle and stress free! Next to that, I've been treated so warmly. Thank you so much! Jenna Heininen - Google Review April 2018 

Excellent agency. Easy to deal with, friendly and helpful. Would definitely use again Leon Garland - Google Review - April 2018 

Excellent experience, everyone we dealt with was friendly and helpful. Would definitely rent through Stuarts again. Felicity Fabian- Google Review- May 2018 

Stuarts is professional and efficient but small enough that they know who I am whenever I need to visit or call. Our experience renting through them has been positive from the first viewing through the move-in and settling in. Would recommend. Andrea Boom- Google Review- May 2018 

I rented a property from Stuarts in September 2015 i found it a very professional and enjoyable service of which i was very sorry to leave Tenant Review- May 2018 

Always helpful and friendly with speedy replies to any query I am more than happy with the service Stuarts have given us over the last 20 years or so! Emma Lundberg - Google Reviews- February 2018 

Thanks Mr Daly for giving Stuarts 5 star rating on google. Regards Amanda Adams Landlord 5 Star rating on Google- November 2017 

We have been with Stuart's for almost 10 years now and cannot rate them highly enough. Nothing is too much trouble and they have easily remedied all problems we have come across with professional courtesy during that time. Clare and Margaret have been particularly helpful over the years, but I have to say all of the staff are prepared to go that extra mile to assist their clients. Epsoms Spain- AllAgents Reviews - February 2018 

Best letting agents by far. The team really care about the Tenant and landlords . Always helpful, great to rent from... Thank you so much. Chris + Lana Chris Wild - Google Reviews- February 2018 

All the personnel at Stuarts, and notably Colin and Clare, have looked after my property interests over a period of many years. They have consistently shown the highest levels of service, skill and professionalism, with a touch extra that shows that they care. Ralph D Landlord- allAgents reviews November 2017

Congratulations on the finalist award - you all deserve every accolade for how you do business! Soraya Tenant  - Stuarts Property Services reviews - December 2017 

You know my loyalty is to your excellent service

We have been clients of Stuart’s from our first step into the world of being landlords over 6 years ago. We now have 4 properties and have found all the staff to be knowledgeable, approachable and very professional at every contact.   Whilst managing the properties ourselves, we still very much value the availability of up to date advice in a rapidly changing world. New legislation is commonplace and we have absolute confidence that the team at Stuart’s are up to date and always happy to share information.   Our properties have never been vacant for more than a week or two between tenants, all of whom have been expertly assessed by the team. Stuart’s take much of the stress of property letting off your shoulders. We would heartily recommend them!

Great property agents, the staff are very helpful and always sort out any problems quickly and effectively, would definitely recommend. Chilled One- AllAgents Reviews - February 2018

I have been using Stuarts Property Services since I bought my first property in 2001. When I later added a second property to my portfolio I had no hesitation in placing this in their capable hands. Their professionalism coupled with their knowledge of the property market and ability to act in my absence makes them ideal agents. I have constantly worked overseas as a management consultant during these 8 years and know that my interests are of paramount importance to them. I know I can rely on them to act on my behalf in my absence.

Anonymous

We chose Stuarts as our Letting Agents firstly because they were local to where we live, and where our properties are, but we realised that there are other important advantages which include: - A very caring approach to liaise with us as Landlord and also our tenants; having their own maintenance person and other technical contacts to deal promptly with any problems that might arise (electricity, plumbing etc); good value in terms of fees for the services provided.

Anonymous

Up to this date I have always used Stuart’s and I have never been let down. Keep the good work going Andrew Hayes Landlord- Google Review  November 2017 

Stuart's Property have been looking after my bungalow in Cheshire for about 18 years and I have been consistently impressed by their level of service, especially that they always maintain a good balance between the needs of the landlord and the tenant. I very rarely have the opportunity to visit the property these days as I work in a university in another part of the country, so it is a relief to know that the bungalow is being well looked-after. And I also appreciate getting swift responses and useful information from members of staff by telephone, post and email

Anonymous

I found Stuarts to be very helpful and dealt with my move in a quick and very efficient manner MH- Google Reviews- February 2018

I am an overseas landlord and Stuartshomes aka Stuarts Property have been my property managers in excess of 17 years. They have managed my apartment like it was their own. Actually more like it was the investment that it turned out to be. Ploughing back rental income into intelligent, well thought out, improvements that have ensured high tenancy rates and rents while still throwing off a profit. The one stop, full service, (tenancy, maintenance, capital improvements, UK tax reporting) that I enjoy through Stuarts is underscored by the fact that I have requested additional properties to purchase for Stuarts to manage. Their staff are competent, friendly and accessible. I have no hesitation in recommending them as professional property managers.

Anonymous

Stuarts have been my letting agent for many years for a single property a long way from where I now live. Clare and Colin have been consistently approachable, professional and friendly. I have always felt confidence in their management of my property. I would also like to commend other members of the firm with whom I've often been in contact, such as Margaret and Amanda. Janet All Agents Reviews- February 2018 

Having decided to emmigrate to Australia over 3 years ago we were unsure as to whether it would be a permanent move so we decided to rent out our property for a while.  It was then that the reality of living on the other side of the world hit and how would we manage such issues as tenants, repairs, safety and upkeep of the house etc. being so far away? I can honestly say that Stuarts Property Services have been the answer!  Not only do we receive our rental income on time and without fail every month but changes in tenants have been smooth and without problems.  Colin and his team are absolute professionals at what they do and we would not hesitate to recommend their services to anyone.  They have given us complete peace of mind! 

Anonymous

I have always found Stuarts fair and professional when dealing with them. I would highly recommend this company to rent and manage your property. Nightingale Holdings Ltd - AllAgents Reviews - February 2018 

"Thank you ALL at Stuarts Property Services (without exception) for being the most professional, ethical, dilligent property management team I have ever come across and your work rate is second to none."

I have used Stuarts for several years to place tenants in my home whilst living and working abroad. They are highly professional with a personal and honest approach to business. I would recommend them to both landlords and tenants when looking for property services in the area. Mike Pemberton Google Reviews February 2018 

It was a pleasure staying with you guys over the last year. If I ever return to the north I know where to go! Have a great day and send my regards to everyone on the team.  Stuarts Property Services tenant reviews- December 2017 

I have been letting my flat through Stuart’s for more than 15 years and have always found them to be friendly and professional at all times and would thoroughly recommend them. Scarletshoe 43 - Yell Reviews- February 2018

We have been letting property through Stuarts for some years now and we value their service very highly. We have dealt with team member Lewis Hamilton on many occasions and find him, and all team members, give exceptional service - professional, helpful, friendly and always prompt. We would recommend this letting agent. Sue and George Landlords -  allAgents reviews November 2017

We have been with this company for fifteen years and have never been let down. They have dealt with all our requests and queries quickly and efficiently. They take initiative when it is needed. Highly recommend this company who give an excellent service. All Agents Review  received from Dr and Mrs Murray  - 24 November 2017

This review encompasses ALL staff at Stuarts Property Services and specifically Colin and Claire Hayes and Amanda. I am an overseas owner (living in the States) and Stuarts have managed my property for over 20 years, profitably and professionally. I have multiple other rental properties as direct comparison and no staff, nor company, anywhere in the world, in my experience, come anywhere near the level of care and professionalism consistently demonstrated by Stuarts. Kevin OHagan - AllAgents Reviews - February 2018 

Extremely pleasant and helpful in all aspects of marketing, viewing and letting our properties. Nothing is too much trouble. We would not hesitate to recommend using the services of Stuarts to other Landlords. Brian Higson  Landlord-  allAgents Reviews  - November 2017 

We have used Stuarts for many years renting out our property in the Heaton's and found them very professional, good at keeping you up to date with progress, and do a thorough job when they find a tenant to make sure they are suitable. Highly recommended. Mr Noble - Landlord Google Review November 2017

  Thanks Amanda and all at Stuarts. Just acknowledging your good work and regular emails! Ms Macneall  Stuarts Property Services reviews 

As an approved NEIEC electrician, it is refreshing to see Stuarts Property Services take safety of the tenants seriously and encourage their landlords to follow out their duty of care to their tenants.  Legislation of Full EIC reports are set to come into place in 2018 and Stuarts are once again ahead of the game.  Having had my recent NEIEC inspection,  we undergo a rigorous assessment process, covering a representative sampling our work, our premises, documentation, equipment, and the competence of our key supervisory staff. We are then re-assessed on a regular basis to ensure continued compliance.  It is a pleasure to work alongside Stuarts to ensure that landlords are conforming and that tenants are safe.  All in a day’s work!  Nov 2017 :-  Warren Millward of MEC Electrical.

Amanda ,Thanks for your lovely email, it was a pleasure and so glad you are doing something to help the community. I am not surprised however as I know this is very much the ethos at Stuarts, so well done to all of you! November 2017 - Landlord Reviews - Suzanne x

We have been using this service provider for the past 15 years and they have looked after two properties for us.  Their service is outstanding, any issues being dealt with very swiftly and efficiently. Communication is regular and fast. Any concerns we have ever had are dealt with mostly on the day they are raised. Highly recommended. GrayPan65 -Yell Reviews -February 2018 

  I have been a client of Stuarts for many years and would wholeheartedly recommend the company. They have not only kept my tenants happy but kept me up to date with all letting legislations and not having the worry or the wrong tenants in the property.  Through Stuarts, all my tenants have stayed a number of years – Perfect!   Thank you Stuarts.   12 October 2016 - Another genuine Landlord Review Stuarts Property Services

I would like to take this opportunity to thank you for the excellent service we have received. You have been a delight to deal with. Courteous, helpful and cheery whilst remaining professional at all times. We shall definitely recommend you and your company to our friends and colleagues."

  Defo would recommend Stuarts! So much better than Reeds and Brigfords... nothing was no trouble... #excellent #service   Thomas Newby  · 23 February 2016

Thomas Newby
Tenant

I have been with Stuarts for over 20 years during which time I have gradually increased my portfolio with them as the managing agents providing full management service. I find Stuarts provide professional service, manage the properties pro-actively doing regular inspections, are quick to respond to any queries or issues, collect and forward the rents promptly and are very approachable. The level of professional service is very good value for money

I have used Stuarts for over 10 years. They were initially a recommendation and I have never been disappointed. 10 years ago, I was new to the landlord/tenant scene. Colin gave me some great advice, and was always on the end of a phone when I needed guidance. The whole team is lovely to deal with and they always go that extra mile. I would not use anyone else and would certainly recommend them.

  • Stuarts Property Services
    Reviewed from Google

    4.8 out of 5 stars

    S Agaoglu
    S Agaoglu

    5 out of 5 stars

    posted 3 months ago

    Stuarts offer the most efficient service I have experienced by far, but with an added personal touch. They are a close team and this produces excellent results in terms of clear communication and process. They are also just warm and kind individuals who go out of their way to make your life easier. I'll always be grateful for them taking the stress out of my move. I would never go anywhere else!

    Syed Hassan
    Syed Hassan

    5 out of 5 stars

    posted 3 months ago

    We moved to U.K in 2015 and it was our first rented property. The whole process was carried out in friendly and smooth way. We rented the property for more than 2 yrs and we were facilitated and dealt in very effective, efficient and professional way. Unfortunately land lord decided to sale the property so we have to find a new place. The move out process is as smooth and clearly communicated as the move in was. We would certainly recommend Stuart properties and would love to seek their assistance in future. Special thanks to Colin and his team who were always there for us. Warm personal regards from our family!

    Peter Wooldridge
    Peter Wooldridge

    5 out of 5 stars

    posted 1 day ago

    We lived in a property let by Stuarts for just over two years and there were absolutely no negative experiences with them at all. we had an issue with a shower that was dealt with extremely quickly and the communication between the time we reported the fault and the time it was fixed was outstanding.
    Stuarts delt with any quiries we had very quickly and were quick to reply to any emails that we sent them. As first time renters we had plenty of questions and no matter how small they were always answered in a polite and friendly manner. From start to finish they were great.