Landlords Reviews

Ideally, how would you prefer a property to be managed?

Answer Choices Responses
Managed by an agent 77.22% 
Managed by the landlord directly 22.78% 

  Thanks Amanda and all at Stuarts. Just acknowledging your good work and regular emails! Ms Macneall

Review 12 October 2016 - Another genuine Landlord Review I have been a client of Stuarts for many years and would wholeheartedly recommend the company. They have not only kept my tenants happy but kept me up to date with all letting legislations and not having the worry or the wrong tenants in the property.  Through Stuarts, all my tenants have stayed a number of years – Perfect!   Thank you Stuarts.

I would like to take this opportunity to thank you for the excellent service we have received. You have been a delight to deal with. Courteous, helpful and cheery whilst remaining professional at all times. We shall definitely recommend you and your company to our friends and colleagues."

Thomas Newby  · 23 February 2016 Defo would recommend Stuarts! So much better than Reeds and Brigfords... nothing was no trouble... #excellent #service

Thomas Newby
Tenant

I have been with Stuarts for over 20 years during which time I have gradually increased my portfolio with them as the managing agents providing full management service.I find Stuarts provide professional service, manage the properties pro-actively doing regular inspections, are quick to respond to any queries or issues, collect and forward the rents promptly and are very approachable. The level of professional service is very good value for money

I have used Stuarts for over 10 years. They were initially a recommendation and I have never been disappointed. 10 years ago, I was new to the landlord/tenant scene. Colin gave me some great advice, and was always on the end of a phone when I needed guidance. The whole team is lovely to deal with and they always go that extra mile. I would not use anyone else and would certainly recommend them.

You know my loyalty is to your excellent service

We have been clients of Stuart’s from our first step into the world of being landlords over 6 years ago. We now have 4 properties and have found all the staff to be knowledgeable, approachable and very professional at every contact. Whilst managing the properties ourselves, we still very much value the availability of up to date advice in a rapidly changing world. New legislation is commonplace and we have absolute confidence that the team at Stuart’s are up to date and always happy to share information. Our properties have never been vacant for more than a week or two between tenants, all of whom have been expertly assessed by the team. Stuart’s take much of the stress of property letting off your shoulders. We would heartily recommend them!

I have been using Stuarts Property Services since I bought my first property in 2001. When I later added a second property to my portfolio I had no hesitation in placing this in their capable hands. Their professionalism coupled with their knowledge of the property market and ability to act in my absence makes them ideal agents. I have constantly worked overseas as a management consultant during these 8 years and know that my interests are of paramount importance to them. I know I can rely on them to act on my behalf in my absence.

Anonymous

We chose Stuarts as our Letting Agents firstly because they were local to where we live, and where our properties are, but we realised that there are other important advantages which include: - A very caring approach to liaise with us as Landlord and also our tenants; having their own maintenance person and other technical contacts to deal promptly with any problems that might arise (electricity, plumbing etc); good value in terms of fees for the services provided.

Anonymous

Stuart's Property have been looking after my bungalow in Cheshire for about 18 years and I have been consistently impressed by their level of service, especially that they always maintain a good balance between the needs of the landlord and the tenant. I very rarely have the opportunity to visit the property these days as I work in a university in another part of the country, so it is a relief to know that the bungalow is being well looked-after. And I also appreciate getting swift responses and useful information from members of staff by telephone, post and email

Anonymous

I am an overseas landlord and Stuartshomes aka Stuarts Property have been my property managers in excess of 17 years. They have managed my apartment like it was their own. Actually more like it was the investment that it turned out to be. Ploughing back rental income into intelligent, well thought out, improvements that have ensured high tenancy rates and rents while still throwing off a profit. The one stop, full service, (tenancy, maintenance, capital improvements, UK tax reporting) that I enjoy through Stuarts is underscored by the fact that I have requested additional properties to purchase for Stuarts to manage. Their staff are competent, friendly and accessible. I have no hesitation in recommending them as professional property managers.

Anonymous

Having decided to emmigrate to Australia over 3 years ago we were unsure as to whether it would be a permanent move so we decided to rent out our property for a while.  It was then that the reality of living on the other side of the world hit and how would we manage such issues as tenants, repairs, safety and upkeep of the house etc. being so far away? I can honestly say that Stuarts Property Services have been the answer!  Not only do we receive our rental income on time and without fail every month but changes in tenants have been smooth and without problems.  Colin and his team are absolute professionals at what they do and we would not hesitate to recommend their services to anyone.  They have given us complete peace of mind! 

Anonymous

"Thank you ALL at Stuarts Property Services (without exception) for being the most professional, ethical, dilligent property management team I have ever come across and your work rate is second to none."

  • Terry M
    Terry M

    5 out of 5 stars

    posted 2 weeks ago

    I've rented through Stuart's for 5 1/2 years and Colin and the team have always been friendly and helpful. Any maintenance required was dealt with quickly and efficiently and I was always kept informed if anyone needed access when I was away from the flat.

    I have recently left the flat which has been my home for the past 5 1/2 years and the leaving process was hassle free and simple and my deposit returned without delay.

    Thanks to everyone at Stuarts for making my rental a pleasant and enjoyable one.

    Katie Davies
    Katie Davies

    5 out of 5 stars

    posted 3 weeks ago

    Stuarts property services are an excellent company. Their customer service delivery is exceptional. All of the staff are friendly and professional and are clearly passionate in what they do. I cannot rate this organisation highly enough!!

    Alice Brooks
    Alice Brooks

    5 out of 5 stars

    posted 2 weeks ago

    Just moved into a property let by Stuarts and they have been so helpful. Excellent service and Clare was willing to go the extra mile to make our move easier.