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Letting fees ban

Letting Fees Ban – To be or not to be?

Letting Fees Ban – To be or not to be?   At the forefront of the Chancellor’s statement was an effective ban on letting agent fees. Phillip Hammond said: “in the private rental market, letting agents are currently able to charge unregulated fees to tenants. We have seen these fees spiral, often to hundreds of pounds. This is wrong. Landlords appoint letting agents and landlords should meet their fees. So I can announce today that we will ban fees to tenants as soon as possible.”

Many reputable agents would disagree with this statement but it is hard to argue that there isn’t a problem with a system where tenants are regularly charged up to £650 per application.  On researching, the fees charged in Manchester city centre, range from as little as £50 to as much as £694.”

However, despite some welcoming the move, others claim that simply removing the cost will end up hurting tenants the most. As estate agents look to move the cost onto landlords, some 40% of landlords will look to increase rents in order to recoup the subsequent loss on their part if the fees are passed from tenant to landlord by their agent.

As expected, since the announcement there has been widespread indignation among certain corners of the industry, with the Association of Residential Letting Agents (ARLA) calling for the ban reversed.

The latest information is that the letting fees ban would most likely come into force in 2018 – to be or not to be?

We would love to hear your thoughts on this.   Go to our Contacts Page to note down your views.  We will pass them on to NALS who have a working group on behalf of landlords, agents and tenants.  It is important to get your views known too.


As a reputable letting agent, we at Stuarts have not increased our Tenancy application fee since 2013.  It remains at £135 +vat with no plans to increase it. This compares to some local agents charging £250+vat and nationwide agents charging in excess of £500+vat.  Would a CAP on fees be fairer?  

To pass tenancy application fees onto landlords would be unfair in our minds but as such a small, reputable and family run business are we to absorb the costs that are associated with an application such as credit references etc? The consultation period will begin in the new year and as members of  NALS, Safe Agent and The Property Ombudsman as well as the Federation of Small Businesses, we can only hope that they are fighting the corner of small and trusted agents such as Stuarts.


  • Stuarts Property Services
    Reviewed from Google

    4.8 out of 5 stars

    Terry M
    Terry M

    5 out of 5 stars

    posted 2 months ago

    I've rented through Stuart's for 5 1/2 years and Colin and the team have always been friendly and helpful. Any maintenance required was dealt with quickly and efficiently and I was always kept informed if anyone needed access when I was away from the flat.

    I have recently left the flat which has been my home for the past 5 1/2 years and the leaving process was hassle free and simple and my deposit returned without delay.

    Thanks to everyone at Stuarts for making my rental a pleasant and enjoyable one.

    Andrew Hayes
    Andrew Hayes

    5 out of 5 stars

    posted 14 hours ago

    Up to this date I have always used Stuart’s and I have never been let down. Keep the good work going

    Carmel Waugh
    Carmel Waugh

    5 out of 5 stars

    posted 1 month ago

    We have rented through Stuarts Property Services for over 7 years and can’t fault the service. Repairs and enquiries are dealt with very swiftly and hassle free. Communication is excellent with particular thanks to Margaret who is very professional and responds to enquiries in a timely manner. Thanks again Margaret.

    Would highly recommend, not one issue in 7 years which speaks for itself.