News Article

Safe Agent Week

Safe Agent Week 6th-10th June 2016

We are supporting Safe Agent week – What is it?

It’s a legal requirement

From 27 May 2015, under the requirements set out in the Consumer Rights Act, it became compulsory for all agents to display in their offices and on their websites whether or not they are part of a Client Money Protection Scheme.

By choosing to register with the SAFEagent campaign we are associating with other likeminded agents who want to offer consumers the financial protection they deserve as well as peace of mind through knowing that their money is protected through a  CMP scheme.

 

Landlords and tenants….

SAFE (SAFE Agent Fully Endorsed) is a mark which denotes that your lettings and management agent is part of a Client Money Protection Scheme which will protect your money in the event that anything should happen to it.

Landlords and tenants often make decisions based on cost but it is important to ensure you ask your agent for details of the organisation they are regulated by and whether or not they are covered by a Client Money Protection Scheme. All agents who are part of ARLA/NAEA, the Law Society, NALS, RICS and UKALA maintain and operate separate designated client accounts where your money is held completely separate from the operating funds of the firm. Ask your agent if they are part of a CMP scheme or not. They must display this information in their office and on their website.

  Important Note…

Client Money Protection (CMP) is separate to statutory deposit protection. As a tenant it is important that you find out from your agent where your deposit is protected if they are dealing with this. You should then verify with the relevant deposit scheme that the deposit is protected properly. If the landlord is handling the deposit protection be sure you find out this information from your landlord.

For more information on deposit protection please visit:
www.gov.uk.

You will also find the Government’s How to Rent guide a helpful document if you are renting click here


  • Stuarts Property Services
    Reviewed from Google

    4.9 out of 5 stars

    Warren Bank
    Warren Bank

    5 out of 5 stars

    posted 1 week ago

    I was very impressed with the friendly yet highly professional service received from all members of the Stuarts team from the moment I first arranged to view the property until I collected the keys not long afterwards. The entire process was smoothly run and could not be faulted. Highly recommended!

    KT KThulu
    KT KThulu

    5 out of 5 stars

    posted 1 month ago

    Great company, after a nightmare with a previous letting agents they are a breath of fresh air. Great at keeping in touch through the entire process and have even sorted some repairs since we moved in. They communicate well with the landlord and everything went smoothly and quickly with the move. Very happy customer!

    sam sam
    sam sam

    5 out of 5 stars

    posted 1 month ago

    Couldn’t ask for a better service! Moving in process was quick and easy, all the staff are lovely and there have been no problems getting in contact with the office by phone. Will definitely recommend to family/friends